Guidelines for Auditing Daily Invoices
Title:
Guidelines for Auditing Daily Invoices
Dept:
Operations
Area:
ATC/APC
Related KPI:
COG's
Effective Date:
November 29, 2022
Type
Auditing Invoices
Pages
1
Description:
City Managers are responsible for auditing all prior-day invoices created by their teams with the goal of continuously improving the quality of patient care and maintaining The Vets standard of premium veterinary medical care provided to all patients.
Procedure:
City Managers are to perform invoice audits for the day’s appointments. City Managers are expected to audit for the following:
- Estimate Consent Signatures.
- Payment Type:
- All cash payments correspond to cash counts performed at the end of the day.
- All credit card payments have been processed using Stripe.
- Line items are under the correct DVM.
- Discounts:
Flag all discounts and notify the Operations Team with information as to why the discount was provided by the team.
- Accuracy of charges:
Diagnostic services, medication and prevention quantities, etc.
- Resolve any and all outstanding balances immediately.
Reference docs: Vetspire Training.pptx
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