Communication and Conflict Resolution for Thriving Teams
In this 60-minute session, you will learn practical methods for engaging in compassionate communication with colleagues and team members.
Non-RACE
Employee Wellness
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Seats Available
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When emotions run high among veterinary team members, communication often breaks down and conflict is unresolved or amplified. Effective communication among teams is a reliable predictor of job satisfaction and is also associated with lower burnout scores. During this webinar, the different forms of conflict will be described with practical strategies for addressing conflict with others. Methods for engaging in compassionate (non-violent) communication with colleagues and team members will also be shared with examples of statements and phrases that will foster collaboration rather than confrontation. All members of the veterinary team will benefit from learning these tools for the betterment of their personal and professional wellbeing.
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Your Instructor
Dr. Marie Holowaychuk
Dr. Marie Holowaychuk is a board-certified small animal emergency and critical care specialist, living in Calgary and working as a speaker, consultant, and locum. Marie has spent more than 15 years practicing emergency and critical care medicine in different referral hospital settings across Canada and the USA, including 5 years spent as an Assistant Professor at the Ontario Veterinary College.Marie is an avid writer and lifelong learner and has been primary or co-author of more than 30 manuscripts published in peer-reviewed journals. Marie is also an Assistant Editor for the Journal of Veterinary Emergency and Critical Care and co-editor of the Manual of Veterinary Transfusion Medicine and Blood Banking. Marie is a board member for the non-profit organization Canadian Animal Blood Bank and volunteers on the ACVECC (American College of Veterinary Emergency and Critical Care) Diversity,Equity, and Inclusion committee. Marie’s previous volunteer positions include the ACVECC Scientific Committee and serving on the board of the Association of Veterinary Hematology and Transfusion Medicine (AVHTM).Outside of veterinary practice, Marie is a passionate advocate for veterinary team wellbeing. She hosts the Reviving Vet Med podcast and shares an e-newsletter with information related to personal and professional wellbeing. For more information about Marie, please visit her website www.marieholowaychuk.com or follow her on social media: Facebook (@DrMarieHolowaychuk), Twitter (@DrMHolowaychuk), LinkedIn (@DrMarieHolowaychuk), or Instagram (@MarieHolowaychuk).