Customer Support Agents Name Changes
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Exciting News: Customer Support just got a refresh!
We're thrilled to announce our Customer Support team members recently got a name change to align with their role’s focus:
A name to match:
- Customer Care Reps will change to Customer Support Agents
- Senior Care Reps will now be Medical Support Technicians
Their team slack tags will not require any changes:
Customer Support will still be @cs
Medical Support will still be @ms_
Cheers!
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