State of the Company

Hi Everyone,

It's time to celebrate! And thanks to you, there's a lot to celebrate this year.

Because of your efforts, The Vets continues to enhance the lives of pets and pet owners across the country and sets the gold standard in veterinary care.

Here’s what we are celebrating -

By The Numbers:

️ 10 new market launches

️ 45,000+ pets and pet owners served in the comfort of their homes

️ 90 Net Promoter Score (quality of service score), proof of our remarkable service and level of care

️ 25+ mobile teams added

️ 100+ medical professionals added

Other Notable Achievements:

️ Built—and still building—our medical board to ensure a gold standard of care

️ New branding launch-including a website, branded vehicles, and out-of-home marketing campaigns in Dallas and Vegas-all to spread the word of The Vets

️ Persistently focusing on our vision of reshaping how pet lovers interact and care for their pet family members

️ Continuing the work on Ranger, delivering better tools for our medical teams to enhance the quality of care

We’re proud of the work you do each day to better the lives of pets, pet owners, and medical professionals—all by making veterinary care stress free and more accessible in the comfort of pets’ own homes.

As we reflect on this year, we have much to be grateful for and look forward to—thanks to you.

We are excited about what's to come in the new year as we all work together to create happier pets through happy vets, technicians, and all supporting roles around them.

On behalf of the entire leadership team, we wish you and your loved ones a happy holiday.

May the joy and wonder of the season be with you.

Warmest wishes,

Dori

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